This policy applies to the site:

Date last updated: 28 April 2020

Vaucluse Provence Attractivité undertakes to ensure that the obtaining and processing of Data carried out from the site (hereinafter “Site”) complies with Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 relating to the protection of natural persons with regard to the processing of personal data and on the free movement of such data (called hereafter “GDPR”), and with the French Law no. 78-17 of 6 January 1978 relating to information technology, files, and freedom (hereinafter “Data Protection Act”). In particular, we are committed to ensuring the protection, confidentiality, and security of your personal data and guaranteeing maximum transparency on the processing of your personal data.

1. General information

The intention of this privacy policy is to present to you:
– the way in which your Personal Data is collected and processed,
– what your rights are concerning this Personal Data,
– who is responsible for the processing of collected and processed Personal Data,
– to whom this information is conveyed,
– as well as the policy of the site concerning “cookies”.

This privacy policy completes the legal notice.

2. Preliminary definitions

To allow for a proper understanding of this Personal Data protection policy, the below terms are defined in the following way:

Personal Data:
All Data relating to an identified or identifiable natural person; is reputed to be an “identifiable natural person”, a natural person who can be identified, directly or indirectly, notably by reference to an identifier, such as a name, an identification number, location data, an online identifier, or to one or several specific elements particular to their physical, physiological, genetic, psychological, economical, cultural or social identity.

Processing of personal data:
operation, or set of operations, on personal data, whatever the process used (obtaining, recording, organisation, retention, adaptation, alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, association).
Data processing must have an objective, a purpose determined prior to the collection of data and its utilisation.

Data Controller:
Natural or legal person, public authority, service or other organisation which, alone or collectively with others, determines the purposes and methods of the processing.

Natural or legal person, public authority, service or other organisation that processes Personal Data on behalf of the Data Controller.

Processing purpose:
main objective of the use of Personal Data. The Data is collected for a determined and legitimate purpose and is not processed at a later stage in a conflicting way to its initial objective.
This principle of purpose limits the way in which the Data Controller can use or reuse this Data in the future.

3. Your Personal Data

3.1 The Data Controller of Personal Data

The Data Controller of Personal Data is: Vaucluse Provence Attractivité, 12 rue Collège de la Croix 84000 AVIGNON.
Contact by email at

The Data Controller of Personal Data is responsible for determining the purpose and means of carrying out the processing of Personal Data.
The Data Controller of Personal Data is committed to protecting collected Personal Data, not passing data on to third parties without your prior knowledge, and respecting the purpose for the collection of this information.

3.2 The collection of Personal Data

3.2.1 What types of Data?

Vaucluse Provence Attractivité processes your Personal Data, directly collected from you or resulting from use of their services.
The following Data is collected:
– Surname
– First name
– Postal address
– Postcode
– E-mail address
– Title
– Intended type of stay (as a family, as a couple)

The mandatory or facultative nature of the Data is brought to your attention during the data collection by an asterisk. Certain Data is collected automatically owing to your actions on the Site.

We process Personal Data or a category of Personal Data only if it is strictly necessary for the pursued purpose. You can find information on these purposes below.

3.2.2 When?

We collect Personal Data that you present on the Site notably when you fill out the form on this page

3.2.2 Why does Vaucluse Provence Attractivité collect your Personal Data?

Vaucluse Provence Attractivité only processes Personal Data for determined, explicit, and legitimate Purposes. Vaucluse Provence Attractivité processes your Data for the following Purposes:
– Statistics
– Sending a monthly newsletter on the topic of current tourist events and news

3.3 The retention period of your Personal Data

Your Personal Data is retained for the duration necessary for the completion of each purpose outlined above, in any case for a duration limited to 3 years after the last interaction.
The Data Controller of Personal Data will then archive with restricted access, in the information management systems, all Personal Data collected for a duration of 3 years after the last interaction. After this period, it is deleted.

3.4 Recipients of the Client’s Personal Data

Personal Data collected by the Site goes exclusively to Vaucluse Provence Attractivité and their Subcontractors.

To ensure the smooth operation of the Site, Vaucluse Provence Attractivité can use service providers.

The Site is hosted by Subcontracters SAS OVH registered at RCS de Roubaix since 02/11/1999 under the number SIRET 424 761 419 00045, and whose headquarters are located at 2 rue Kellermann 59100 ROUBAIX.

In any case, your Personal Data is processed and hosted on servers situated in the European Union. However, it is occasionally possible that it is transferred to a Subcontracter whose servers are situated in a country outside of the European Union (notably concerning cookies, see section 4.) If required, Vaucluse Provence Attractivité will inform you and take all necessary measures to guarantee the security of your Personal Data and the respect of legal and required obligations.

Vaucluse Provence Attractivité will make sure that the transfer of your Personal Data is carried out in compliance with applicable legislation and, in particular, that the appropriate contractual, technical and organisational provisions are put in place, for example the standard contractual clauses approved by the EU Commission.

3.5 Your rights and how to exercise them

You have the right to object to the site’s Processing of your Personal Data. You also have the right to request that your Personal Data no longer appear, for example, in a mailing list (right of withdrawal).
Moreover, you have the right to access, rectify, limit, delete, and the right to the portability of, your personal information, which you may exercise at any time.
In addition, you may issue directives on the retention, deletion, or disclosure of your Personal Data after your death.
Finally you can exercise your choices concerning our use of cookies.

In order to exercise your rights regarding Personal Data, you must follow this procedure:
The user must send an email to the Data Controller of Personal Data (, by explaining the reason for their request and by using the Data Controller of Personal Data’s email address as provided on this page as point of contact.

You will receive a response within 30 days of receipt of your request.
If your exchanges with Vaucluse Provence attractivité are not satisfactory, you have the option of issuing a complaint to the Commission Nationale de l’Informatique et des Libertés (CNIL), the supervisory authority in charge of the respect of obligations relating to Personal Data in France.

3.6 The security of your Data

Vaucluse Provence Attractivité undertakes to put the necessary protection measures in place for protecting your privacy and the security of processed Personal Data, and for preventing it from being altered, damaged, destroyed, or accessed by unauthorised third parties.
Technical and organisational security measures, such as encryption and pseudonymisation policies in particular, have been established for this purpose and according to the level of risk presented by the processing or its implementation.

4. Cookies

Cookies are files used for managing automatic authentication, session traceability, and the recording of specific information concerning users accessing the site.
More precisely, cookies are small files that the website sends to the client browser in which the cookies are stored and sent to the server (without modification) each time the user accesses the same part of the site.

It is possible to block all cookies although this would affect the use of the site.
Certain information is collected by means of “log” files and these “cookies”. These files allow the processing of statistics and traffic information, the facilitation of browsing, and the improvement of the service for your convenience.

Cookies are not used to identify you personally. They collect the following information:
– Operating system
– Visited webpages and requests
– Time and day of connection

This collection is intended for:
– Improving the ergonomics of the site and pushing customised content as much as possible
– Creating content adapted to the interests of internet users
– Completing statistical studies

In addition, cookies, known as “third-party cookies”, can be left on your browser, with your consent, by our partners acting as Data Controllers. More specifically, these are Google Analytics files.
Moreover, the site includes social media buttons allowing you to share site content to your social networks or by email. The cookies from these social networks are therefore liable to be stored on your computer when you use these features.
Vaucluse Provence Attractivité does not handle cookies from its partner companies and has no control or responsibility over these cookies and over the use of Data collected through them. With regard to this, we advise that you consult the partners’ own policies concerning these cookies.
Should you decide to disable cookies, you will then be able to continue browsing on the site. However, any malfunction of the site caused by this handling cannot be considered as our doing.

You have the option to configure your cookies. To do this, several options for handling cookies are available to you. Any configuration that you can undertake will be likely to modify your internet browsing and your conditions of access to certain services that require the use of Cookies. You can make the choice to express or modify your wishes concerning cookies at any moment on a case-by-case basis or to refuse them systematically, by the methods outlined below: and follow Google’s instructions.

You can configure your browser software in such a way that cookies are saved on your device, or, on the contrary, that they are rejected, either systematically or according to their emitter. You can also configure your browser software in such a way that the acceptance or refusal of cookies is offered to you on an ad hoc basis, before a cookie is liable to be saved on your device.
For the management of cookies and your choices, the configuration of each browser is different. These configurations can be modified in the browser menu in the section “Options” or “Preferences”.
For more information on these configurations, consult the following links:
– Google Chrome :
– Mozilla Firefox :
– Internet Explorer :
– Safari browser :

If the links above are not sufficient information concerning handling the configuration of cookies, we suggest that you consult the “Help” section of your browser.
In any case, the period of valid consent for cookies is 1 year.

5. Conditions for amendment of the privacy policy

This privacy policy can be consulted at any moment through the web address
We reserve the right to modify it in order to guarantee its compliance with the law that is in effect.

In addition, Vaucluse Provence Attractivité will make sure that you are informed, either by a special mention on the Site, by an email, or by a customised caution for example as part of the sending of newsletters. Moreover, please consult this privacy policy regularly in order to keep yourself informed of the latest changes.